I've been house/cat sitting for my friend Mike and Carolyn this past week. Mike's brother Jack had major surgery so they spent the holiday in Kansas City. Carolyn's flight was delayed last night to this morning (major league luggage under MY eyes!!). I called US Air (aka "Useless Air") to see if her flight is on time and I got a guy from THE PHILLIPINES!!!! What I want to know is, how the hell does a guy from THE PHILLIPINES know if a flight is on time or not. I've also been going online to the USAir website to check flights. It took me a shorter length of time to check it myself than to sit and wait for a guy that far away to tell me. Sad, isn't it?? No wonder people are losing their jobs.