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Thread: Sign of the times...

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  1. #1
    Join Date
    Sep 2002
    Location
    Wyoming, USA
    Posts
    4,102
    I don't care where the customer service rep is from ... IF I can understand them. I'm actually very good at understanding people speaking with strong accents - I have several customers whom only I can understand. My employees have NO idea what they are saying, but to me it's perfectly clear. However, I have gotten several customer service reps on the phone - especially from my phone company - whom I could NOT understand.
    "We give dogs the time we can spare, the space we can spare and the love we can spare. And in return, dogs give us their all. It's the best deal man has ever made" - M. Facklam

    "We are raised to honor all the wrong explorers and discoverers - thieves planting flags, murderers carrying crosses. Let us at last praise the colonizers of dreams."- P.S. Beagle

    "All that is gold does not glitter, Not all those who wander are lost; The old that is strong does not wither, Deep roots are not reached by the frost. From the ashes a fire shall be woken, A light from the shadows shall spring; Renewed shall be blade that was broken, The crownless again shall be king." - J.R.R. Tolkien

  2. #2
    Join Date
    Oct 2003
    Location
    Michigan
    Posts
    8,585
    Quote Originally Posted by Twisterdog View Post
    I don't care where the customer service rep is from ... IF I can understand them. . . . . .
    And if they can understand me. I went to h*ll and back a few years ago with a DISH rep in India. He simply did not understand that ESPN Game Plan and Major League Baseball Extra Innings were two different entities. It got so bad that we ended up canceling our service with them.

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