luckies4me, I have sent you a reply, my advice is to let her talk about it as much as she want's to, sure by all means, help her to think about other things as well, like her grandson, but just let her talk and talk about it , if that is what she needs.

It is hard for you because you are not close by, just listen, and be as positive as you can with her, you know I will be thinking of you.
Here for ya anytime ok.