I feel your fustration Donna, yep its the same here in nz, they just pick the cream of the bunch these days, and dont even bother to send back your c.vs anymore, and they cost money to get them done, not cheap.
There are a few with good old fashioned manners, that do send letter and resumes back, but not many.
Lets face it there are some things about the good old days, we just cant get back. sigh.