Quote Originally Posted by Edwina's Secretary View Post
I am sure there could be a company that has a business model that puts the entire fate of the organization on one person's 24/7/52 availability.

But other than a sole proprietor, I cannot imagine why.

And it certainly would not be a company I would want my family dependent upon!
99% uptime does not happen without 24/7 support.

If Puck is selling 99% uptime he had better be on call 24/7, and that would be a company I would depend on if he can deliver.

Last employer also sold 99% uptime, the owner and half the techs where on call 24/7. My current employer sells 99% uptime and 24/7 support.