I do not think it is a sense of entitlement, it is just that some people have different expectations than others. Moving a sleeper sofa is heavy, hard work, so I am sure some people were weighing the condition of it against other factors - borrowing a vehicle, getting friends to help, so you want to make it last as long as possible. And of course someone like me couldn't take your couch because I am horribly allergic to kitties.