Quote Originally Posted by Daisy and Delilah View Post
I have a few complaints about Progressive but nothing big. For one, it irritated me when they gave me an E signing discount at first and charged me for it at renewal time. I think that was $54.00.
Another deceptive practice, among so many others that I have read. I thought about signing on line and getting the $50 discount, but hardly worth it if they charge you anyway at the next renewal. I've read so much BAD, that I think I'll pass on them. - just too many horror stories. Bad customer service, billing errors, raising rates for no reason, denying valid claims, accusing people of lying, not paying claims promptly, not paying full amounts due, canceling people with no valid reason, repairing vehicles with parts from the junkyard, and on and on. Of course, I can't help but wonder, if people are paid by rival insurance companies to post a phony, bad reviews, the same as they might pay to have good reviews about themselves posted. Another review site I checked this a.m. gave them a good rating of 4 out of 5, unlike the one yesterday which was 1.5 out of 5. Who's to know what's real and what's not???

I also found out my rate increase was a state increase imposed on all drivers insured in DE, by all insurance companies, due to increased claims. So there you go, everybody suffers, regardless of your driving record.

So I have a month to find someone else, or stay where I am. At least with Hartford, I have a guaranteed lifetime policy and they can't cancel me for any reason such as age or any claims I make, other than me not paying my bill. Of course - they can still raise my rates based on age or claims tho... My increase wasn't all that much - but it was an increase, and when you're retired, every dollar counts.

Ugh - caught between a rock and a hard place...........