Yes Cat - that's why I was looking for input, such as on claims, customer service, etc.
Hopefully I'll never have to make a claim. Would you believe that I never have in all my years of driving?? I must be a BIG exception to the rule there. And since I drive so little anymore, and mostly just local, then I'm hoping to keep it that way. I also got quotes from Allstate - who was higher than my new rate, and Geico, who was the same as my current rate. Other well known companies such as Nationwide and State Farm, are way overpriced, and that's why I dropped SF about 10 years ago. So I'll probably take my chances with Progressive unless I hear something really bad.