Flight attendant exits career dramatically

[momcat]

This has been all over the news here too. Reporters interviewed a few of the passengers and the ones I heard support him to the max! After working in customer service for several years and knowing how nasty people can be, all I can say is "Way to go!!!"

[Lady's Human]

My only issue with what he did is simple:

He endangered the ground crew by opening the emergency exit. Other than that, I'm surprised this hasn't happened sooner.

[RICHARD]

My only issue with what he did is simple:

He endangered the ground crew by opening the emergency exit. Other than that, I'm surprised this hasn't happened sooner.

It was an emergency, he had to get off the plane before he slapped the biatch.

[Asiel]

Have to admire this guy. Maybe everything was not "politically correct" but there comes a time when enough is enough.

[wombat2u2004]

Way to go.
I hope he extended his index finger up as he left.
I would have.

[Daisy and Delilah]

Very good, Richard. In my book there is no reason whatsoever that a person should take abuse from a customer. The employee is a human being and no less important than anybody else. I am probably one of the most considerate people anyone has ever had to deal with. No one is better than me and I am no better than anyone. I always treat people with respect because you never know when you might need that person's help.

The Golden Rule is very important to me and always has been. Treat people the way you want to be treated. This man was hit in the head with the overhead compartment door and spoken to like a piece of trash. What was he supposed to do? Like so many people that work with the public, he has probably seen anything and everything and just kept a smile on his face.

I agree, he deserved more than two beers on his way out. Celebrate!!! Enough is enough!!

I'm thrilled that everyone agrees with what he did. Awesome!!

[kitten645]

If you are going to "go out", GO OUT IN STYLE! One of the expressions I hate MOST is "The customer is always right." NO ONE is ALWAYS right! J.Q. Public can be a PITA sometimes. Retail is a great way to find this out but I think flight attendants have it way worse! That biatch is lucky she didn't get slapped. I think he handled it well. He might be on the recieveing end of a lawsuit if he'd stuck around. You GO guy!

[RICHARD]

Very good, Richard. In my book there is no reason whatsoever that a person should take abuse from a customer. The employee is a human being and no less important than anybody else. I am probably one of the most considerate people anyone has ever had to deal with. No one is better than me and I am no better than anyone. I always treat people with respect because you never know when you might need that person's help.

Thanks,

I want to say that LH has a unique view of the situation.

He MUST look after the welfare of his whole work crew and he probably has to write a ream of reports when people go off.

I know EX-FRIGGING-ACTLY why you flinched when you read the story.

Responsibility is a frigging heavy thing, when something goes wrong. People stop, turn and look at YOU, to see your response.

You gave the perfect answer.

Even if I played on a beer league softball team? I'd want you calling balls and strikes.

DD,

I laugh at it now, but I had a woman who's surgery I had to cancel tell me,
"If I die? I'll sue you!"

This gal had a breast mass and I had to eff with her because the doctor had a more "emergent" case?

--------

My mom worked in retail for 30 years.

During Christmas she worked from 8 a.m. until 12 midnight, sometimes.

She would tell stories of people being total AHs to her.

THat's where I got my "be fair to everyone" mantra.

[Catty1]

I worked for a certain company about 9 years ago - let's call them Acme Ventilation.

It was (and still is) a family business. At one point, the boss was dealing with TWO "difficult" customers.

I told him one day that I had a new slogan for the company: "Welcome to Acme Ventilation, where we're taking the L out of public!"

He liked it.

[K9karen]

My girlfriend is a flight attendant. She's had her foot broken when a woman just HAD to beat everyone before the plane landed (in turbulence) and get her bag from the overhead, after being told politely 3x to PLEASE sit down until the plane landed. She fell on my girlfriend.

My friend has nightmare stories. I don't know how she does it..yes I do, she's a doll.

Thankfully, I had a hold and mute button on my phone during my job with the public. But I quit a part-time job at a department store the day I busted a display glass during a long "discussion" with a nasty customer. I got an ovation from other sales clerks as I was walking out the door.

I heard there's a collection started for this guy's court fees! There's only so much a person can take, and caring for ill parents on top of everything else....Snap