Quote Originally Posted by cassiesmom View Post
One thing I would like to see change is the way services are paid for. (I work in a claims office) We received a claim for a service that is not covered under the insurance plan I work for. The patient had the service at a hospital in the PPO network, so the claims came in with the billed charges and the contracted rates. But the patient will not get to know the contracted rates - she will get a bill for the services at the billed charges, which are a LOT higher than the contracted rates. That stinks.

The other thing that is frustrating to no end is the cost of prescription drugs.
This I agree with. the way the billing and rates and stuff go here is ridiculous. I know we did a TON of pricing and shopping around when I was pregnant and it AMAZES me the differences between what the customer sees and what insurance sees and not only that but the differences in price between a customer with insurance and a cash customer

there needs to be regulation in that area for sure