Originally Posted by moosmom
How come when you answer a business phone, say, "Thanks for calling Bed, Bath & Beyond, this is Donna. How may I direct your call?" The idiot on the other end asks, "Is this Bed, Bath and Beyond??"
i am probably guilty of asking "is this Bed, Bath & Beyond?" I have found that most receptionist answer so many calls that they spit out something like you describe about 'bed bath and beyond' but it comes out as one incoherent blob. It is rare that companies hire a receptionist that articulates a greeting. Most would not have to repeat what they say if they just slowed down and articulate. Men do not hear the womans voice the same way woman do. Slow it down some. I know it is being polite but stating your 'name and the how can I direct your call' may be to much to process especially if it all come at you like a blur.