How come ....

[mruffruff]

Richard's been watching me. I have several XXXX in the cupboard now.




Why do people e-mail when a phone call would be better? I have a couple of business people who send me e-mails to ask questions (like what the mailing address is, did I send their report, etc.) when they can call our 800 line for a quicker answer.

[Catherinedana]

Why do people e-mail when a phone call would be better? I have a couple of business people who send me e-mails to ask questions (like what the mailing address is, did I send their report, etc.) when they can call our 800 line for a quicker answer.

Email gave us phonaphobes an easy way out. . .I hate to make phone calls and will often email when a call would actually be easier. I have try to overcome it but the phone makes me very nervous. I've gotten much better as I get older but there are times when I just can't face picking up the phone. . .

[RICHARD]

Richard's been watching me. I have several XXXX in the cupboard now.




Why do people e-mail when a phone call would be better? I have a couple of business people who send me e-mails to ask questions (like what the mailing address is, did I send their report, etc.) when they can call our 800 line for a quicker answer.

Let me guess?

Baking stuff. I own a whole forest of cinnamon containers.

[Medusa]

Why do people e-mail when a phone call would be better?

Yes, I don't get that either. A friend of mine wasn't receiving my replies to her email for some reason so rather than call me to see what was up, she emailed several of our mutual friends to ask if they'd heard from me and if I was alright. To complicate matters, those friends in turn emailed me! Why she/they couldn't pick up the phone and call me is ridiculous, especially if they thought there might be a problem!

[mruffruff]

And why do bosses think they can stand at your desk and have a loud conversation while you're trying to answer phones? They have offices for that.



Actually, Richard, it could be anything! Toothpaste, toilet paper, butter, dog food, etc.

[RICHARD]

Actually, Richard, it could be anything! Toothpaste, toilet paper, butter, dog food, etc.

I know I was just guessing!

[kokopup]

Speaking of thing's that irritate you about your Boss. Back Before I retired it used to make me mad when I called my Boss, while out of town, because he would invarable put you on the speaker phone. He always had a office full of people and I think he did this just to keep you off guard. He knew if you had Personal concerns you would wait rather than broadcast them to the world. This
was his way of avoiding issues people in the field may have.

[Karen]

That brings up another - why do people on speaker phone pretend the person on the other end cannot tell? There's always ambient room noise, and echoes - and it's just annoying!

[pomtzu]

Regarding the issue of the drug info sheets that are enclosed with your prescritptions....

How about the one that comes with a prescription for sleeping pills:
"Do not drive or operate machinery until you know how this drug will affect you".

Sure - I'm going to take a sleeping pill and then go out and drive my car. DUH!!!

[Pinot's Mom]

Speaking of thing's that irritate you about your Boss. Back Before I retired it used to make me mad when I called my Boss, while out of town, because he would invarable put you on the speaker phone. He always had a office full of people and I think he did this just to keep you off guard. He knew if you had Personal concerns you would wait rather than broadcast them to the world. This
was his way of avoiding issues people in the field may have.

I don't care who it is - I WILL NOT speak with anyone on a speaker phone. It's rude. I deal with it in business on occasion and I just tell people; please pick up the phone, I don't talk on speaker.

[gini]

I received a letter for a client from the IRS. I called the IRS to deal with the problem. Why did it take a 20 minute wait to reach an agent? I put my phone on speaker until someone came on the line. I had to deal with the problem and I wanted to get it out of the way.

When I finally did get a real person I got transferred over and over because no one knew how to deal with the problem. The total time was over 45 minutes and the final agent was a supervisor who really wasn't sure what to tell me either. We came up with hopefully the right answer to respond to the letter.