My son had a visit with an ENT. They never sent me a bill for the co-pay, instead they turned it over to collections.
We had returned to the office between the time of the first visit and the collection letter, and no one said, "oh, btw, you have a balance".
When the letter came and I phoned the collection agency, he laughed and said he gets calls like mine all the time. I wasn't really laughing, but, was glad he seemed to understand my frustration.
I will never forget my own visit to the doctor last spring (I think). I needed antibiotics for a sinus infection. I asked for a bill when I left and the receptionist told me she didn't know the amount, that a third party, off site, place did the billing and it would be mailed to me.
There is something strange about the medical community and its billing practices.
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