Good customer service. Pride. David and I both drive 45 minutes to get our oil changed. He's been going to the same place for about 7 years now and we don't go anywhere else unless we absolutely have to. The guys there are good to us, kind and prompt. They have a clean restroom and a comfortable waiting area. Their price is decent, although I can definitely get it done cheaper.

I have been going to the same vet (sometimes driving an hour just to buy heartworm preventative) for 13 or so years. Not only is she great with my pets, she's straightforward and intelligent. I have only heard a few times of a vet that continues to go to school to learn more about the trade. She educates herself constantly and is always striving to improve her practice. She does rescue work as well.

I almost exclusively buy my produce from where I work, Sprouts Farmers Market. It's rare that you find inexpensive and good quality. And, even before I started working there, the customer service was outstanding.

An instance of what would make me NOT return to a business. David and I went to a local hospital to see what it was like and check it out as a possible delivery place for our baby. We wandered around aimlessly for about thirty minutes trying to find someone to tell us where the women's center was. We never did receive any help. I wouldn't go to that hospital unless i was taken there in an ambulance for an emergency.