Quote Originally Posted by Karen View Post
Medusa, could it be the billing department/person is separate from the people who actually treated Puddy, and just doesn't know? Many small businesses have their accounts/billing handled by a contractor who specializes in that sort of thing, so the money person might not have any idea of the circumstances ... just saying.
Could be. I'm willing to give them the benefit of the doubt because I love everyone in that office. I'll give it a little more time but if I don't receive some message of condolence, I'm going to have to say something.