cassiesmom
Why am I getting such frequent mailings from Direct TV and AT&T U-verse ... and why does my Comcast cable bill keep going up?

I have a similar issue however I keep getting frequent mailings from Comcast and AT&T U-verse, trying to get me to change over to them, and constant emails from DirectV reminding me that Because of my 15 years of service I'm getting a $5 reduction for 10 months. I think I have been reminded at least 20 times plus 2 customer surveys about how great directV is. I switched to U-verse internet a few months back thinking I will eventually go to U-verse for both internet and TV. Because of the problems I have had with ATT customer service I will probably just stay with Directv. When I call them at least I can talk to a real person with 10-15 minutes. With ATT&T when you do get to a real person they can't help you because thats a different department. Trouble is you never get the right one. RANT