I received the newsletter today but still no condolence card. I find it difficult to believe that there were that many deaths at the clinic that they couldn't find the time to send out a card. I'm normally a patient person and I quickly forgive, especially if it's an oversight. Offices are busy places, especially vet offices. Still, right now I'm feeling like a number but I guess I shouldn't assume that my Puddy was special to anyone but me. (and my PT family) I'll give it another week.