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Thread: Management issues

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  1. #1
    Join Date
    Nov 2003
    Location
    Tabbyville, PA
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    15,827

    Management issues

    I was promoted to assistant manager last summer. The coworker who wanted to position has given me headaches all year. The manager left for vacation on Thursday..... friday and today were loooong days.

    Th man who got passed over for the promotion is like a child. A 50 year old child. He pokes and prods until you you react. Thursday night after the boss left, he spent all night saying thing like, "oooo, Kim is in charge now, watch out because she's going to change the rules!" or "Its going to be a fun week because I get to pick on Kim all week." Poke poke poke, like a little kid poking his brother in the arm and then pretending he didn't do anything once the brother starts screaming.

    Good grief! The more I try to ignore him, the worse he gets.

    This morning, he showed up in a polo shirt. Men HAVE to wear shirts and ties. I said something to him about him being casual, but I did NOT tell him to change or that he should be dressed differently. He knows, and I KNEW it was a test. I have to treat lightly around him. Ten minutes later, something else happened (not important WHAT, just that something happened) and he started screaming at me. Telling me how awful and unfair I am. It all stems from jealousy because he wanted the job. I stayed calm and didn't fight. I state clearly and calmly what is expected from him on his job. I told him to stop worrying about what other people do. I told him I was aware he was starting a fight on purpose.

    I had to keep from laughing when this 50 year old man also said, "I told my mom that you'd make an issue of this shirt!" He had a shirt and tie in his car.

    He started to send an email to the boss's boss about me. I told him he should think twice before he opens that door because I would come out better ---- Go ahead and tell the boss how you're out of unniform, how you refused to do your job. See how far you get with that email. So he didn't send it. The funny thing was that once he had his little temper tantrum, he was okie dokie the remainder of the day.


    The big boss called to check in after the whole blow-up. I told him everything was slow and that I needed to talk to him when he had a minute - he said he'd call me tomorrow. My question is this: do I tell him we had issues but I fixed them? The boss is well aware of this guy's personality.

    This is the first time since being promoted that I am completely in charge. I want to have my manager's confidence to leave me more often, as well as the big boss's confidence. But I also want them to know what happened. Do I say, "Hey Big Boss, this happened yesterday but I handled it" or just tell them there was some tension (without saying who) and that we worked through it, or tell him what he wants to hear -- that everything is perfectly fine and running smooth ????

    Hubby says I should have written the guy up for insubordination (he was SCREAMING at me and slamming things) but my manager always threatens to do that and never follows through. Why should I be the first person to write people up in my office?

  2. #2
    Join Date
    Jun 2000
    Location
    Windham, Vermont, USA
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    40,861
    Write everything down, include details, like who else was -present when he was throwing his tantrum. Then tell your boss that things happened, but everything was smoothed out, and give him the document if he wants more details. You want a record of this in case worse happens next time.
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  3. #3
    Join Date
    Oct 2005
    Location
    Illinois, USA
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    28,394
    Quote Originally Posted by Karen View Post
    Write everything down, include details, like who else was -present when he was throwing his tantrum. Then tell your boss that things happened, but everything was smoothed out, and give him the document if he wants more details. You want a record of this in case worse happens next time.
    Agree agree agree. You want a record in case a trend starts to develop, if you see patterns of tactics like the dress code thing.
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  4. #4
    Join Date
    Nov 2006
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    California
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    I also agree with Karen. I was thinking to just make a statement like "well, so-and-so was being his normal self", since you said your manager knows how this guy is. And then if your manager asks for more details give them what you wrote down.

    Good luck! This guy should not get away with treating you like this. You are, afterall, the assistant manager. You are in management, and all employees should respect that. They don't have to like it, but they should respect it.
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  5. #5
    Join Date
    Jan 2004
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    SE USA
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    To bad there aren't video cameras in there (for security purpose, of coarse)..

    I use to use write ups when I was in management. It covers your own butt and for some reason, seeing it in writting, even though I had said it to them a dozen times, seeing it in writting shines a whole new light on it and they GOT IT THEN!

    I caution you as to what you allow him to do or he'll only get worse.

    Your boss needs to let everyone know that HE backs YOU up and that alone gives you power! My boss respected me and backed me up 100% no matter what! I hope you have that kind of boss...

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  6. #6
    Join Date
    Aug 2006
    Location
    Methuen, MA; USA
    Posts
    17,105
    Yep, dates, times, who else was present and saw, write it all, keep a copy for yourself, let the boss know things happened, you got it sorted, he can read the details if he wants.

    CYA - cover your ass
    .

  7. #7
    Join Date
    Dec 2001
    Location
    Copenhagen, Denmark - GMT+1
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    15,952
    First, congratulations on your promotion! I like this the best: "there was some tension (without saying who) and that we worked through it." Do take notes of what has been going on, though. The key is to keep calm, although I think it must be very difficult.

    Good luck!



    "I don't know which weapons will be used in the third World war, but in the fourth, it will be sticks and stones" --- Albert Einstein.


  8. #8
    Join Date
    Apr 2006
    Location
    Litter Box, Greenville, SC
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    5,307
    Awesome.

    My advice is the same as others. Document everything, but don't let it get so far out of hand and wait too long to tell your boss.
    Anne
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