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Thread: Groomer woes!!!!!/UPDATE

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  1. #1
    Join Date
    Sep 2007
    Location
    Delaware, USA - The First State/Diamond State - home of The Blue Hens
    Posts
    9,321

    Groomer woes!!!!!/UPDATE

    I don't think I'm expecting too much from a groomer that I trust my dogs with, but anymore, I just can't seem to find one that I consider thorough and/or competent.

    Years ago when I had my Lhasas, I went to a guy that was absolutely wonderful. He loved and pampered all his clients, and would point out any potential problems to their owners. Thanks to him, he uncovered a serious ear problem with one of mine, and I was able to have it surgically corrected. Unfortunately, he left the business to become a vet tech. And I'll bet he's a great one.

    The next groomer was good, and I took my dogs there for years. Then she sold her farm where she had her shop, and opened up a shop in a small mall, with new groomers who were terrible and careless. I know that they sedated Myndi and Sparky one time (they were like zombies for a couple of days after I picked them up), and one was so rough with Sparky, that she injured his leg and I ended up having to take him to the vet. Doc said it appears that his leg was twisted, or maybe grabbed in a rough manner. So on to another groomer for a while. They did a decent job on my pups, but I learned of an incident when the groomer left a dog alone on the table and it jumped off, and ended up hanging by it's neck. Fortunately, the dog was rescued and was none the worse for wear, but there was no way I was taking my guys back there.

    So I found yet another groomer. I've only taken them there twice, and even tho I wasn't all that thrilled with the cuts she did, it was acceptable. So they went this last Tuesday to get rid of their winter coats - an okay cut - but nothing great. Anyway, Sparky has dew claws on his hind legs, and I always remind a groomer of this, and it's noted on his chart too. Last night, I noticed what I thought was something stuck on one of his back legs. Well it was the dew claw (it's a black nail), and was curled around in a circle. I can't find the end and it appears it might have grown back into the "toe", so I called my vet and I have to take him in tomorrow. The groomer definitely saw this because the hair is cut all around it, and the claw on the other leg was cut back. Am I wrong in thinking that she should have mentioned this to me??? As long as it is, I doubt that it was cut when he were there last November either. I realize that is somewhat my fault, but I shouldn't have to check every nail to make sure that they all have been cut - IMO anyway, and when his hair grows even a little, it's hard to even find the dew claws!

    So right now I'm pretty darned ticked off. Groomers are at a premium around here, but I don't think I want to take them back there again either. There is a girl that has a mobile grooming service with a fully equipped van that comes to the house, and she gets rave reviews. Of course, I would be paying over double of what I pay now, but it might be worth my peace of mind. Myndi is getting up in years, and it stresses her to go to the groomer anyway, but with the mobile service, she would be right in her own yard and wouldn't have to be in a cage at all.

    So am I being a picky b*tch, or am I justified for the way I feel??? I just don't know what I'll do when they need to go again. Anyone have any ideas???
    Last edited by pomtzu; 04-03-2010 at 08:49 AM.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Wolfy ~ Fuzzbutt #3
    My little dog ~ a heartbeat at my feet

    Sparky the Fuzzbutt - PT's DOTD 8/3/2010
    RIP 2/28/1999~10/9/2012
    Myndi the Fuzzbutt - Mom's DOTD - Everyday
    RIP 1/24/1996~8/9/2013
    Ellie - Mom to the Fuzzbuttz

    To everything there is a season, and a time to every purpose under the heaven.
    Ecclesiastes 3:1
    The clock of life is wound but once and no man has the power
    To know just when the hands will stop - on what day, or what hour.
    Now is the only time you have, so live it with a will -
    Don't wait until tomorrow - the hands may then be still.
    ~~~~true author unknown~~~~

  2. #2
    Join Date
    Mar 2002
    Location
    Santa Paula, CA
    Posts
    27,648
    I'm sorry to hear that you've had so many bad experiences. I don't use a groomers very often since I have cats but the one I do use is very good. No, I don't think you're being too picky about this. You should receive great service and they should let you know if they find something on your animals like skin conditions, ear problems, nail problems etc. I think that using a moblile groomer will be a great solution for you and hopefully this groomer will be a good one.

    Do you have any grooming schools near you? This is what I use and if a student does the grooming then their instuctor has to make sure that everything's been done correctly. Since I have cats, the owner usually is the one that gives them their annual lion cuts. Good luck.

  3. #3
    Join Date
    Aug 2006
    Location
    Methuen, MA; USA
    Posts
    17,105
    I agree it is difficult to find a good groomer. This is one side benefit of attending the small dog play dates; we all share info on stuff like this!

    I'm not sure about the dew claw; since you reminded her of them, perhaps she already thought you know about that one being in grown. I you are otherwise satisfied with the service, I'd say stick with her until you find someone else to try and like better.

    BTW, the in grown nail, it happens often, esp. if the nail is clipped too short. Watch how your vet repairs it, as you can do this at home! Well, um, with my crew of 14 I do a lot at home, ha haa.

    Best wishes!
    .

  4. #4
    Join Date
    Apr 2008
    Location
    Brunswick, OH
    Posts
    1,349
    I agree with Freedom, she may have thought you knew about it... but if not, then I would be a little upset. I never really thought about how difficult it must be to find a good groomer.
    Monica Callahan KPA-CTP *Woohoo!*


  5. #5
    Join Date
    Aug 2006
    Location
    Midwest USA
    Posts
    2,614
    I'd be ticked if I was you also.

    I used to take my kitties to a groomer that did a fabulous job and had a reasonable price. However a number of years ago they closed the grooming services for cats, something about not having a manager on staff anymore or some such crap. Then eventually the place closed.

    I called several other area groomers and they didn't want to do cats. I tried one of the places our clients seem to rave about that did take cats. Well maybe they do fine with dogs but I was less than impressed with the job they did on my kitties. All the kitties were very damp when I picked them up (only 1 can't be blow dried). They hadn't even used cage dryers on them! Jack wasn't any whiter than when I had dropped him off. None of them were brushed out very good either.

    After that I bought the stuff to do my own grooming. My only problem now is no matter which shampoo I use I'm having asthma attacks bathing them, so I have to have a friend come over to do that for me.

    RIP Dusty July 2 2007 RIP Sabrina June 16 2011 RIP Jack July 2 2013 RIP Bear July 5 2016 RIP Pooky June 23 2018. RIP Josh July 6 2019 RIP Cami January 6 2022

  6. #6
    Join Date
    Sep 2007
    Location
    Delaware, USA - The First State/Diamond State - home of The Blue Hens
    Posts
    9,321
    Good news. The toenail wasn't ingrown - just about as close as it could be tho, without actually being a problem. Doc snipped it back, and all is well. She agreed too - how could the groomer have missed that, since the hair was cut all around it, and cut even where the hair had grown thru the middle where it was curled around.

    The vet tech said I should call the groomer and make her aware of it. There's no way she couldn't have been aware of it! She said she's a good groomer, but as far as I'm concerned, the jury is still out on that! She still only does a mediocre job as far as I'm concerned. I probably will call her next week and say something to her about it. I was too p.o.'ed last week to do it, since it could have ended in a shouting match, and I didn't want that!

    Well, the pups are good for a couple of months anyway till they need their next trim, so I'll figure out something before then.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Wolfy ~ Fuzzbutt #3
    My little dog ~ a heartbeat at my feet

    Sparky the Fuzzbutt - PT's DOTD 8/3/2010
    RIP 2/28/1999~10/9/2012
    Myndi the Fuzzbutt - Mom's DOTD - Everyday
    RIP 1/24/1996~8/9/2013
    Ellie - Mom to the Fuzzbuttz

    To everything there is a season, and a time to every purpose under the heaven.
    Ecclesiastes 3:1
    The clock of life is wound but once and no man has the power
    To know just when the hands will stop - on what day, or what hour.
    Now is the only time you have, so live it with a will -
    Don't wait until tomorrow - the hands may then be still.
    ~~~~true author unknown~~~~

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