Would you recommend the Countrywide Home Loan mortgate company?

[M&M's Mommy]

As you know we're in the process of buying our first home, and the big part of that process is to find a good, reputable & dependable lender. I'm thinking about getting a loan through Countrywide Home Loan, so i wonder if any of you is their current customer, and what do you think about your experience with them. What, if there are any other lenders, would you recommend me to consider?

Thanks in advance,
Theresa

[Craftlady]

We refinanced with Countrywide and are very satisifed. Been with them several years now.
Also have an equity line with them, so I guess we really do like them LOL

[dukedogsmom]

I'll have to ask my mom. I know she had a mortgage with them but don't know if it was a good experience or not.

[Daisy and Delilah]

I have them too. So far so good. I can't complain. I write the check every month and they cash it

[LuckyNumber7]

I would recommend them - I used to work there, and our mortgage is through there. They're a very good, reputable company.

[joycenalex]

be careful, their reputation can vary, office to office, state to state. i refinanced thru another company 4 years ago, and that company sold my mortgage within 2 months to CW. my dearest friends had CW amd were having massive problems with them, failing to post payments in a timely fashion,"missing payments", poor customer service and, very slow return of papers and so forth. after hearing this, i gulped and sent the first 3 years of payments in with return reciept from the post office, a week early, so it was posted on time, and i had record. i kept my returned checks, just in case. i got calls, emails, letters at least 3 times a month for refis' with them. they've had small glitches with me, but nothing i couldn't resolve, but it gives me pause.
just like anything else, you gotta do your homework and stay alert to your records. can you get preapproved from at least 2 or 3 companies?

[cmayer31]

I have CW for my mortgage. As long as I don't have to deal with their customer service I have no issues with them. Recently though a payment didn't post and it took over a month for them to resolve the issue. Meanwhile they stated that I had a late fee because the mortgage was payed late. It was payed late because they didn't process it and I was the one who caught the error.

I've learned now that when I call to talk to a customer service person, I just ask for the floor superviser. I will not talk to the first or even second person that answers because I had so many issues with them not giving accurarte info.