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Thread: I'm so disappointed *Update 10/8* see #29

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  1. #1

    I'm so disappointed *Update 10/8* see #29

    I received the final bill from my vet for Puddy today. No sympathy card, just a bill. My other vet, the local one, even sent me a card and her office never even treated Puddy. I went there only for her bags of Ringers lactate, etc. I'm hoping that perhaps I just haven't received the card yet but it would seem to me that if they were going to send one, they would've sent it the same day as the bill. My feelings are really hurt. I've spent well over $30,000.00 at that office in less than 4 years. Am I making a big deal out of this? Am I too sensitive right now? I usually can blow things off but I'm having a tough time w/this one.
    Last edited by Medusa; 10-08-2008 at 11:56 AM.
    Blessings,
    Mary



    "Time and unforeseen occurrence befall us all." Ecclesiastes 9:11

  2. #2
    Join Date
    Jun 2000
    Location
    Windham, Vermont, USA
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    40,861
    Medusa, could it be the billing department/person is separate from the people who actually treated Puddy, and just doesn't know? Many small businesses have their accounts/billing handled by a contractor who specializes in that sort of thing, so the money person might not have any idea of the circumstances ... just saying.

  3. #3
    Quote Originally Posted by Karen View Post
    Medusa, could it be the billing department/person is separate from the people who actually treated Puddy, and just doesn't know? Many small businesses have their accounts/billing handled by a contractor who specializes in that sort of thing, so the money person might not have any idea of the circumstances ... just saying.
    Could be. I'm willing to give them the benefit of the doubt because I love everyone in that office. I'll give it a little more time but if I don't receive some message of condolence, I'm going to have to say something.
    Blessings,
    Mary



    "Time and unforeseen occurrence befall us all." Ecclesiastes 9:11

  4. #4
    Join Date
    Jul 2003
    Location
    Tennessee
    Posts
    13,765
    Karen may be right. When Disney died I received a personal sympathy card from my vet about a week later and then about week or so after that I got a card from the Humane Society telling me the vet hospital had made a donation in her name.

    From Decker with Love

  5. #5
    Join Date
    Dec 2004
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    TEXAS
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    Mary, I think Karen has made a very good point. Taking a wait and see is a good way to go!
    Nine is Fine!!

  6. #6
    Join Date
    Jun 2005
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    Deep-N-Heart of Tx && My Babie's Hearts
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    Quote Originally Posted by kb2yjx View Post
    Mary, I think Karen has made a very good point. Taking a wait and see is a good way to go!
    I have to agree also.. Mary your in a bigg city right.. So I would just stay calm for a bit.. Now after a few weeks yes then just make a statement of to the clinic You All Did Know Puddy Pass Away && then see the reactions..

    ~~~Thank You Very Much {Kim} kimlovescats for the Grand Siggy~~~

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  7. #7
    Join Date
    Sep 2002
    Location
    Cincinnati, Ohio USA
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    While I would think you are very fragile right now, as would be me in your situation, I do not think you are overreacting. I found a stray, which turned out to be pregnant, and had either FeLv or something else. I took her to my vet...someone my family had used for 40 or so years, truly. He charged me the full bill, the euthansia bill, too- knowing this was a stray, not one of my cats. That was my last visit to that vet.

    I am so sorry that you recieved what I consider an insult on top of the loss of Puddy. My condolances again.
    Johanna
    Last edited by Cataholic; 10-02-2008 at 11:54 AM.

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