I can't even believe HOW MANY times they screwed up!! Being a mom, and a very protective one, I would be so very livid...

Are there any kids in your neighborhood where he would be able to recognize on the bus, to help him not worry so much when boarding the bus? I remember my first time on a bus and it was a scary thing...I would definatley make it be made known to a head person at the school and bus company...((HUGS))) to your little boy...