OMG, Karyn, that picture of Pippa is adorable! I love the perspective so her paws look absolutley HUGE!

I think you've got a good plan mapped out to try this again. Good luck and let us know how it all goes....and a few more pics wouldn't hurt either.

Oh, and I notice Lulu is a calico and Pipa is a tortie, both of which are known for their attitudes, so maybe that's what part of the problem is.