K-9Soul, yes, Martin is....uh...."well expressed" to say the least. He, many others, and a few who have posted here, have been fighting this battle for years. Despite years of improvements and tireless efforts made by many, John Q public still likes to take the sympathy line hook line and sinker. As I mentioned earlier, the positive things that are, and have been happening in the industry are overlooked in the media because it doesn't sell.