(((Denyce)))) oh so sorry! I can empathize VERY well as I am in Ohio and folks live(d) in Texas. I went through this with mom two years ago and worry so much now when dad is not well. When mom was at her worst, my dad and I were NOT getting along well and I often had trouble getting information about her because HE was angry and would hang up on me! I do not see why the staff there should be giving you an attitude though. YOU are his next of kin!! Perhaps a call to a hospital administrator or advocate is in order?? Since you work in a hospital, you should know the correct people to call, or could ask around to find out?? I would not be sure because I have been out of the hospital workplace for such a long time. How frustrating to be worried about your dad, tied to your work and feeling so helpless - then to be treated badly both by snotty bratty relatives AND hospital staff! So sorry!!!