I like the idea of adding the serial number and the original work order papers. I did speak to the repair department already today - thats how I got them to send the shipping tag for me. Usually its the camera owner's responsibility to send the camera to them at the owner's expense. I never requested a new camera while speaking to them. Perhaps they will since they seemed so eager to pay for the shipping?

I have already removed the battery, the storage card, lens cap and strap (which is what they said I needed to remove.) Its all wrapped nicely in bubble wrap and the box is awaiting the paperwork that I'll stuff in there.


I'll let you know when I hear something!