The letter sounds great!! Have you looked ont he net to see if it is a known fault with that model? If you can attach proof that it's a common problem maybe they will replace the camera?? (It's worth a try).
I am facing a similar problem with the new Nokia 3200 mobile phone. 2 of the kids have them, and the power on/off switch keeps packing up! They are repairing it under warranty (one of them 3 times now), but the warranty runs out in a few months. I have written to them ans told them they should either replace the phones or continue to replace the button free of charge after warranty has expired, as it is a known problem, but they havent replied yet.
My Chopard Happy Diamonds ring has been sent back to Europe TWICE for dirt getting inside the crystal, now it is out of warranty and they want over $300 to fix it. It's the LAST piece of Chopard I will buy - and I LOVE their stuff!!
If the camera company DOESN'T do something to sort it out, then write back and tell them you will be posting reviews on epinions and all the other consumer sites and mentioning the problem.
Reply With Quote
Bookmarks