Yeah Richard and what about the ones who arrive late for their flight and get so annoyed because they won't let them on, Their excuses I got held up in traffice, well hello, but one makes sure they leave in plenty time, allowing for such things, I mean if the airline held the plane for everyone who is five mins late, the passengers who get there on time would be most p****d off, delayed flights are bad enough without adding more of them from this sort of thing, people are just so un-believable eh?

I have empathy for the airline staff who are continually abused by these stupid people, my sister works for a financial firm, her job is to get money off people, you would not believe the abuse she gets, its digusting , verbal stuff, emails, she is thinking of leaving its so bad, stressful, people are sooo. bad,!!!!!