Originally posted by Shelteez2
Same with where I work.
Anyone that calls in right now is told the same thing....
we are booking for January 27th right now so they can make an appointment and be placed on the cancellation list, but not to get their hopes up for being called off of the list before January as we are grooming 40+ dogs a day and were finished booking for December back in October.

It so sucks when you get a client like that though.
Wow, 40 + dogs per day? We're not even booked up the week right before Christmas lol...There's *lots* of grooming shops in this area, so we get quite a bit of competition. We normally only have 2 people working at a time, and for me 10 dogs (per person) is a large amount. We take walk-ins and call-ins all the time. Many of them are stupid too...I don't know how many times I've seen people walk in at 4:00 and expect their dog to be done that very second! How many groomers do you have at your shop? Right now we're down to 2 groomers and 3 bathers. It's going to be really fun because one of the groomers and one of the bathers is going to be gone the entire week of Christmas. And the hired the groomer BECAUSE another groomer was leaving (having a baby) and we need more than one groomer all the time, but especially at Christmas.

Yes, I'm sure I'm too nice...I just don't do well at getting yelled at, and I'm a quiet person by nature so it would be very unlike me to yell back. Of course, what I was *thinking* at the time wasn't so nice.

I highly doubt he will come back. If he comes back this week or something I'll just tell him he can go talk to the managers and ask for his money back, but I'm not touching his dog.

And I hope noboby thought I meant something by saying he was in a wheelchair...I only said that because he kept throwing that in my face like it was his excuse to act like that and he was more important than everyone else.