Originally posted by Twisterdog
Actually, I would have never let them show up in the first place.
Same with where I work.
Anyone that calls in right now is told the same thing....
we are booking for January 27th right now so they can make an appointment and be placed on the cancellation list, but not to get their hopes up for being called off of the list before January as we are grooming 40+ dogs a day and were finished booking for December back in October.

It so sucks when you get a client like that though.