I would have been very tempted to say something. I admire your ability to keep your thoughts to yourself.

People who say cruel things about animals make me nervous (and mad)! They say the cruelty towards people starts with cruelty toward animals.

The other thing that worries me about that woman. This is the CHRISTMAS season! Peace, goodwill, etc. Doesn't she understand the reason for the season? That's how people get trampled in Wal-Mart. That's why I was shoved out of the way for someone to grab (?grab?) something off a table.

And to be rude to a cashier - someone working (and I'll say that is a HARD job-I've done it) to make ends meet. I'll never understand.