Eek, your boss told you to DL the program?? I don't know a whole lot about comps either, my dad and bro are both really good with them (They actually seem to know more about them then the help lines Which I guess isn't saying a lot lmao) They always fix my mess ups for me :x But I would be screwed cause I don't back up files..I don't have a burner and I haven't been able to connect to my dads/bro's comp :[ Hope Mark fixes it soon