It is Caturday! - and a shirt!

[phesina]

Oh, dear.. Well, that's too bad, then. They should have at least let you know what was going on.

[pomtzu]

Oh, dear.. Well, that's too bad, then. They should have at least let you know what was going on.

Exactly!!!! A company that is worth their salt, so to speak - will keep the customer INFORMED regarding any order, disputes, delays, etc, etc. If they choose to ignore the issue that their customer has an issue - then they are digging their own "proverbial grave". I worked in customer service for 30+ years - 21+ of those years with the same company. Had I not responded to a client's request, issue, etc, and not kept that client informed - then I would have been looking for another job elsewhere when the company president got wind of my "dereliction of duty". Afterall - keeping the client happy and satisfied is what it's all about, and bottom line is - that client is my paycheck (by way of my company's owner). No customer satisfaction, then that customer will take his business elsewhere.

Okay - seriously done with this mess. To Teespring - I am just a pain in the butt drop in the bucket.

[kuhio98]

Yeah, Teespring seems to be having some issues. I've tried for 2 days to order a Caturday shirt. It takes my order, I fill in in my address and when I click on the payment option, it goes into the black hole and eventually times out. No error message or anything. But the shirt is not "reserved" when I go back in.

So Karen, it's not like we're not trying. But, I'm reaching my limit with Teespring too. But, we'll keep support Pet Talk.

[Karen]

Yeah, Teespring seems to be having some issues. I've tried for 2 days to order a Caturday shirt. It takes my order, I fill in in my address and when I click on the payment option, it goes into the black hole and eventually times out. No error message or anything. But the shirt is not "reserved" when I go back in.

So Karen, it's not like we're not trying. But, I'm reaching my limit with Teespring too. But, we'll keep support Pet Talk.

That's terrible! What browser do you us, Lisa?

[kuhio98]

That's terrible! What browser do you us, Lisa?

I've tried both explorer and Firefox. Same issue.
I just placed an order on another website using Firefox thru Paypal and it went through. But no luck yet on Teespring. Will keep you posted.

Update: Not 2 minutes after beotching about this, I was successful in reserving Bobcat a shirt. No problems at all. So, whatever you guys did, worked!

[pomtzu]

Well - it has been verified:"You can't change/fix stupid".

Yesterday, I sent an email to Teespring to cancel my "non-order" - you know-------the one without a valid order # that really wasn't an order. I was so TOTALLY fed up with this whole deal, that I was ready to strangle someone - anyone - at TS!!

So a few minutes ago I checked my emails, and lo and behold - 2 responses from TS regarding my cancellation. One of them was pretty routine - you know - the typical blah-blah-blah, but the 2nd one left me scratching my head in disbelief. It acknowledged the cancellation, then proceeded to go on to say: "If you change your mind, you have until Fri, Dec 12 to place a new order" HUH???? Yup - these people are really on the ball.............NOT!

You really can't change/fix stupid.

[Karen]

Folks, only a couple hours left to get a Caturday shirt or hoodie! I can confirm the hoodies run large - I got a 2X and it is huge - the sleeves are past my fingertips, and I am not a short person! (Use to hear my mom complaining about that phenomenon!)

Here's a coupon: Save $2 if you order now! http://teespring.com/CaturdayPaw?pr=CATURDAY There's only 2 1/2 hours left for this campaign.