Quite incredible that something like this would happen in a nursing facility. And too call you and expect you to be able to take over on the drop of a hat is rather silly IMO. I thought all places like that were required to have back up services, something sounds weird, almost like they might have wanted to unburden themselves of some patients. Like you say, those homes cost a lot, I know when we had to get my mom in a home I was thankful she had money to pay for it because I'm not keen on government run places.
It is sad that you couldn't spend Thanksgiving with your mom but a blessing she won't remember the day and what went on. I hope everything is back to normal by now.






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