Each store is managed by different people. Yeah some of their policies suck (like where they get their pets), but the Petcos around where I live do a pretty good job of taking care of their animals. They're all clean and kept as healthy as possible although the rats come in with respiratory infections every time they get them. One of the managers does wildlife rehab in the area. Each store is different and I would prefer to have a pet store in the area rather than rely on just walmart on my pet supplies. I understand anger at certain bad stores but I won't boycott my area petcos.