Wow that is awful! My heart goes out to your poor friend! Karen put it perfectly: she must be on a roller coaster of emotions. Happy that she has eleven gorgeous little puppies to play with, but heartbroken over the loss of her dog. Dixie everyone is right, you are a great friend. I wish I could help, but since I can't, give each and every one of the puppies a kiss from me, and give your friend a big hug.