Quote Originally Posted by Medusa View Post
Wow! That so-called CS person was incredibly rude to you! I would've asked for a supervisor then and there. I had a bad experience w/CS of another business and I ended up cancelling my order as well. I wonder how these people get the CS jobs. They certainly have no phone and people skills.
That freminds me.... I asked to speak to her manager. She said "I don't have a manager, I have a supervisor" Oh. My. God. I statred at the phone as if to see if I heard right.

We still haven't called to cancel because the phone company is sending us a modem. I refuse to pay $150 hookup charge when everything is here to connect myself