I so know how you feel. that is largely part of why i groom my dog myself. that way there there is no question about how hes treated an such. but its a lot of work even though hes a dream to groom. so i totally understand why people take them to the groomers. LOL an dont think you were at all wrong to think she should of told you about his dew claw. it is after all part of a groomers job to clip the nails. also dont think youre being picky or a bitch for being concerned about how your dogs are treated.

maybe you could ask at the vets if they have any recommendations? if they dont have any im liking the private groomer. she sounds promising.