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Thread: The United States Postal

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  1. #1
    Quote Originally Posted by aTailOf2Kitties View Post
    i live in a small town (actually I'm out in the county, near the small town). My Post office has no idea what my phone number is, nor any of the other thousands of people with standard mailboxes in this town. What are they supposed to do? grab a phone book and start calling everybody with a name and address they've ever delivered to?
    The USP has one of the largest customer databases in existence. It would not be difficult at all to extract that data for most customers.

    It's a very simple process.

    The carrier reports to the postmaster that they could not deliver to addresses X,Y,and Z. The postmaster (or supervisor....or assistant supervisor...........or the assistant to the assistant temporary supervisor) punches the addresses into the computer and sends out a robocall saying "we could not deliver to your mailbox today for Z reason, please call XXX-XXXX to discuss the matter"

    Robocall goes out, the customer knows they won't get their mail until whatever issue it is is taken care of, and everyone knows what in heck is going on.

    With the IT backbone and customer database the USP has, it wouldn't be difficult at all. Where do you think the Census get the data to come talk to or call you? They don't gather it out of thin air......
    The one eyed man in the kingdom of the blind wasn't king, he was stoned for seeing light.

  2. #2
    Join Date
    Apr 2001
    Location
    indianapolis,indiana usa
    Posts
    22,881
    Quote Originally Posted by Lady's Human View Post
    The USP has one of the largest customer databases in existence. It would not be difficult at all to extract that data for most customers.

    It's a very simple process.

    The carrier reports to the postmaster that they could not deliver to addresses X,Y,and Z. The postmaster (or supervisor....or assistant supervisor...........or the assistant to the assistant temporary supervisor) punches the addresses into the computer and sends out a robocall saying "we could not deliver to your mailbox today for Z reason, please call XXX-XXXX to discuss the matter"

    Robocall goes out, the customer knows they won't get their mail until whatever issue it is is taken care of, and everyone knows what in heck is going on.

    With the IT backbone and customer database the USP has, it wouldn't be difficult at all. Where do you think the Census get the data to come talk to or call you? They don't gather it out of thin air......

    Why don't they take your suggestions to make the PS a better
    experience?

    I don't have anything to complain about, my Postman is very nice,
    and goes that extra step to ring my doorbell when the mail won't
    slide through the mail slot.
    I've Been Boo'd

    I've been Frosted






    Today is the oldest you've ever been, and the youngest you'll ever be again.

    Eleanor Roosevelt

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