I dealt with a client that threatened to howl to the moon when his $5000 paperweight refused to work because against the advice of three techs he got a mobo and paired it with a video card that was listed specifically not compatable. No shop in the area would even touch the thing after all of his complaining.
People who don't know computers tend to feel like they are being ripped off because its hard as a tech to actually SHOW that you are spending hours upon hours fixing something that is most likely the users fault...and if it isnt the user its the manufacturer. Both problems are equally annoying and almost equally impossible to fix! *HUGS*










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