So true that happens to me all the time here at work.. I will answer Century Sales this is Helene && every time the Cust will say is this Sales & is this Helene.. I am like UuMMppss..
Quote Originally Posted by moosmom View Post
How come when you answer a business phone, say, "Thanks for calling Bed, Bath & Beyond, this is Donna. How may I direct your call?" The idiot on the other end asks, "Is this Bed, Bath and Beyond??"

UGH!!!