I think you have made the right call in this situation,good for you, and also for letting the shelters know as well, i guess if she really wants a kitten though, she will find one easily enough,let us just hope and pray she will be a decent pet owner, you have to think if one can not even write with some intelligence then perhaps they are not clued up enough to know how to take care of a kitten.

I must admit when i first started on the internet in chat rooms, it was very acceptable to abbreviate with C U soon etc, and i thought when i came to PT it was the thing to do, i soon knew different and respected that 100 per cent, but i was new to it all, and i now know when and when not to use it.

Sadly it is a sign of the times,but who say's we have to embrace it all.