He didn't submit a quote. What he said was "Here are the measurements" and then I ordered the tile according to the measurements and what the tile supplier told me. I made sure he measured twice. When I talked to my installer about it, he said "Measurements are measurements". I don't even know what that's supposed to mean! I said "And incorrect measurements are incorrect measurements". I could tell from his body language and silence today that he knows I'm not going to settle for this. He's usually so chatty that I have to leave the room if I want to get anything done so his silence speaks volumes. I reiterated again today that I cannot take a $500 hit. The tile supplier told me that she would "help" me w/the expense of any over time that the installer charges me so I told her what to expect in the way of costs. I've been saving money seemingly forever to have my kitchen redone and now I'm having an out-of-money-experience!
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