I would say you are wasting your time. This chick has passive aggressive issues and you could be Bill (or Willamina!) Gates and it wouldn't help!I take big issue with people claiming to want "help" yet unwilling to help them selves! I consider myself a superior customer service person but if someone wants help and doesn't even have an answering machine to leave the info, I'm done. Same goes for email, voicemail etc. If you expect people to communicate with you, then you need to check them. And often.
You're done. Move on!
Claudia
PS We are all freakin busy. Your time is just as valuable as hers.
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