I wouldn't recommend purchasing Pedipaws online!

I ordered one October 8, 2008 and by the time they got done with all the "add ons" and shipping, my order was $47.97 for a $19.99 item.

I also was directed to a "Pop-up" from their website that asked if I wanted a $10 rebate. I'm too smart to fall for a free lunch, but I did it anyway. I discovered I had signed up for some kind of service for $24.95 per month. I found this out because they sent me an eMail almost immediately, telling me I could cancel the $24.95 monthly fee at any time.

I was really upset by this, so I attempted to cancel the $24.95, but they told me the information was not in the computer yet. I had to call back three days later and finally got it cancelled.

I also wanted to cancel my Pedipaws order as well because I was beginning to think this was a scam. I called them and they, too, said my information was not in the computer. On October 9 I called and they said I needed to call back on October 10. I called on October 10 and they said I was too late to receive a refund - so I asked to talk to a supervisor and she said she would arrange for a refund - she also said if I received the product I should not open it, and return it with a RMA number written on the package.

I did recieve the product on October 19 and I returned it immediately.

I kept checking my credit card account and no refund ever showed up. I called them again and they told me a refund would be authorized 10 days after they received the returned product.

I did some checking on their website and discovered the product wasn't shipped until October 14 (4 days after I had called to cancel it.) Also it said they didn't receive the returned package until November 10!

I have called them numerous times, and they keep telling me they will expidite my return, and here it is November 24 and I stilll haven't received credit!

I will ever do business with this company again and would recommend to others that If you can find the product in one of the places that sells "as seen on TV" merchandise and you absolutely want to try it - get it there. You'll save a lot of money and headaches!