Quote Originally Posted by Ginger's Mom View Post
Okay, since I am pretty computer ignorant, and don't understand what a throttle or that program they talk about does, let me ask it in a way I will understand. If I download that program, whatever it is, will it tell me why my connection speed is often only 26.4 kbps and I either time out or freeze the computer while loading some sites (including this one)? And will it tell me how to fix it?
The program will only tell you if your ISP is throttling (altering how much of your bandwith you can use) your connection. Most likely, to get it stopped call your ISP.