Kudos to Petmate customer service

[catmandu]

Thats nice to know there a Company that realizes how valuable customer good will is.

[orangemm]

Wow, wish I had known that a while back; I dropped the reservoir in my sink and broke the little piece. Luckily, my very handy husband managed to drill a tiny hole in the long piece, put a pin in it and glued it together again.

They really are a good company to deal with. A year or two ago I had a problem with some filters and they shipped me new ones immediately.

Why aren't ALL companies like this???

[Catlady711]

Wow, wish I had known that a while back; I dropped the reservoir in my sink and broke the little piece. Luckily, my very handy husband managed to drill a tiny hole in the long piece, put a pin in it and glued it together again.

Why aren't ALL companies like this???

That's why I wanted to post this in case anyone else broke that part off.

My hubby is trying to figure out some way of repairing the broken one so we'll have a spare in case that ever happens again.

I do wish all companies were this helpful.