Must add my OWN story about more shocking customer service

After I read this post, I made a phone call I have been dreading and that is about the water level in my brand new washing machine. It did not seem to fill as full as my old machine that just broke down. I did NOT purchase the service warranty and since I bought it from our base exchange warehouse, there is nobody local to call. So I gulped and dialed the number.

A very pleasant woman with a southern accent (located in Georgia) answered and helped me! She evenly patiently waited while I filled my machine with water to see how many holes show above the top of the water.......turns out that the water level is factory set and perfect She also told me about a reset button that lets me manually add more for a really hefty load. Soooo....that is MY service story. I will happily buy the matching dryer now - Frigidaire made by Electrolux