Ah, I never ever approach someone right away. I leave them to shop. I had someone last week who accused me of ignoring him -- I was trying to politely give him time to take everything in. There are furniture stores around here that pounce on you as you enter the door, shoving bottled water at you. Thats not me. I'm trying to honestly help people.... my job doesn't depend on how many sales I make since I'm technically not a salesperson. I'm just there to offer design advice. Maybe if all salespeople thought that way, they'd make more people happy and make more sales