Laura's Babies..... Yes I must admit that crappy customer service REALLY aggravates me.... having worked in customer service since I was 14 I just can't see how it can be so difficult to do your job.

And no one should tolerate that kind of behaviour from someone who is getting paid to provide a service to you. In fact, my hubby often has to tell me to go find a table because I get so frustrated when that happens.

I remember one time we were at BK and they were SO slow..... and the girl at the register was the only one actually TRYING to do work. Well I guess she forgot to mark orders as "here" or "to go" (now this is not a huge deal) but the manager totallyl berated her in front of all the employees and customers. then a few minutes later the MANAGER handed a customer her order in a bag and the customer just politely mentioned that it was supposed to be for "here" (she wasn't rude or anything she just thought that perhaps it was the wrong order since her's wasn't "to go") the MANAGER then slapped the bag down on the counter and said in a very loud voice "WELL IT SAYS "TO GO"" :EEK: WHAT???? The fact that it was in a bag would not have been a big deal and i would have just taken the bag but after a response like that? I think I would have told the manager that I didn't care WHAT IT SAYS.... do your job and put it on a tray. My husband gave me our drink cups and told me to go fill them up and find a table before I completely lost my mind lol.

I just have no patience for that kind of thing and I normally won't say anything unless it's really bad and this manager was really bad.... to berate your employees in front of customers is totally unacceptable IMO and any manager should know better.

but then you get those customers that throw a fit because they asked for three pieces of ice in their cup and they got four pieces instead lol